The Federal Communications Commission (FCC) recently announced a new set of regulations aimed at increasing transparency in the realm of AI-generated robocalls. These rules would mandate that robocallers disclose when they are using artificial intelligence for phone calls and text messages. This proposal is an expansion on the FCC’s existing ban on AI-generated robocalls without the explicit consent of the individual being contacted.
Under the proposed regulations, callers utilizing AI technology would need to inform recipients, while seeking consent, about the use of AI for future calls and messages. Additionally, any AI-generated phone calls would be required to include disclosures about the use of AI, as these calls are considered to pose a higher risk of fraud and other malicious activities. The FCC’s definition of an “AI generated call” encompasses any call that employs technology to create artificial or prerecorded voices or text using computational technology, machine learning, predictive algorithms, and large language models to communicate with individuals over outbound telephone calls.
Exemptions for Speech and Hearing Disabilities
Despite the stringent regulations, the FCC has also proposed exemptions for individuals with speech and hearing disabilities who use AI-generated voice software to facilitate communication on outbound phone calls. However, these calls must not contain unsolicited advertisements, and recipients should not incur any charges as a result of these communications.
The FCC’s focus on transparency and disclosure in AI-generated robocalls is a significant step towards protecting consumers from potential scams and fraudulent activities. By requiring robocallers to disclose their use of AI technology and to obtain consent from recipients, the FCC aims to mitigate the risks associated with these types of calls. Additionally, the regulations seek to preserve the integrity of outbound phone communication while ensuring that individuals with disabilities have access to necessary technologies without being subjected to unwanted solicitations.
The FCC’s proposal for increased transparency in AI-generated robocalls underscores the agency’s commitment to safeguarding consumers and promoting ethical practices in telecommunications. Through these regulations, the FCC seeks to strike a balance between technological advancement and consumer protection, ultimately fostering a more secure and trustworthy communication landscape.
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